Basic Description
By John | May 8, 2009
EastbizLoyalty Software is comprised of main modules with functions for
- Registration
- Account information (transactions, statements)
- Earning and Spending points sections with a rating function
- Administration/Management Center.
The main module allows online registration of users. Users are able to see the status of their accounts and account activity through online statements. They are able to see the transactions which occurred and company can also view users who participated in their campaigns.
The Earning and Spending section is a list of active campaigns for earning and spending points.
Earning Points
- Users can get points automatically by clicking on small logo (icon) on the websites or by manual transfer, where the merchant transfer points using their website administration center. This type of campaign can be used to give points for visiting certain section of website or for an online purchase (icon is placed on the success checkout page).
- Users can earn points by shopping in regular stores (using their loyalty card). Merchant will add points manually during the checkout. It is done by scanning card (or entering user name/email) and adding points. Any computer with Internet access can get this job done.
Spending points
- Spending campaign can be set up in admin center. It has a basic shopping cart functionality, where you can ofer certain products or services for number of points. User can click and purchase and you will see a pending transaction (redeem) in your admin. Once you ship a product you will click on approve and user will get a confirmation.
- Spending (redeem) campaign can be done using loyalty cards. User will come to your store and present a loyalty card. You will scan the card and the screen will show you how many points (or dollars) are available. You can manually enter number of points (dollars) to redeem and process the transaction.
Coupons, voucher (gift certificates)
The loyalty software contains a special module for coupons, where members can get the coupons for shopping online or offline (in email or printed) and then redeem the coupons for points on the website.
Rating of loyalty campaings
A Rating function allows members to rate every campaign and the best campaigns are displayed as first on the list of campaigns. This is similar to eBay rating and gives very good feedback about type of campaigns your users prefer.
Admin center
The Administration/management center is used by the loyalty program provider. Functions in this center allow the provider to see all transactions, user list, payment information as well as the capacity to create new functions and services for users. The software also contains features that allow the ranking and display of the most active, richest or most popular members, etc.
Topics: Product Features | 2 Comments »
2 Responses to “Basic Description”
Comments
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5:32 pm on June 15th, 2009
hi
we have a club,,, members pay a joining fee,,,
we would like members to invite their friends and earn points if their friends join,,which would go towards there membership renewal next year or the othere activities the club charges for
is it possible with this program,,,
is this program able to be intergrated with zen cart or americart
Or can the client be given a number when they use paypal or zen cart etc that will automaticaly add points of the right value to their points account
regards
Barry
3:07 pm on June 18th, 2009
Yes, I think it can work for you. You just have to adapt the thinking how to use the loyalty program for your purpose.
The loyalty program works with points. You can integrate with any shopping cart in similar way as Paypal. Just place HTML code to the checkout page and it will let users add POINTS. For example if they pay for membership you give them 100 points. They will see small icon/button on checkout page. Click on it and get 100 points. Simple pasting of HTML code will do that. Code is generated in admin section when ADDING NEW EARNING CAMPAIGN.