Product features

Basic Description

EastbizLoyalty Software is comprised of main modules with functions for

• Account information (transactions, statements)
• Earning and Spending points sections with a rating function
• Administration/Management Center.

The main module allows online registration of users. Users are able to see the status of their accounts and account activity through online statements. They are able to see the transactions which occurred and company can also view users who participated in their campaigns.

The Earning and Spending section is a list of active campaigns for earning and spending points.

Earning Points

Users can get points automatically by clicking on small logo (icon) on the websites or by manual transfer, where the merchant transfer points using their website administration center. This type of campaign can be used to give points for visiting certain section of website or for an online purchase (icon is placed on the success checkout page).

Users can earn points by shopping in regular stores (using their loyalty card). Merchant will add points manually during the checkout. It is done by scanning card (or entering user name/email) and adding points. Any computer with Internet access can get this job done.

Spending Points

Spending campaign can be set up in admin center. It has a basic shopping cart functionality, where you can ofer certain products or services for number of points. User can click and purchase and you will see a pending transaction (redeem) in your admin. Once you ship a product you will click on approve and user will get a confirmation.

Spending (redeem) campaign can be done using loyalty cards. User will come to your store and present a loyalty card. You will scan the card and the screen will show you how many points (or dollars) are available. You can manually enter number of points (dollars) to redeem and process the transaction.

Coupons, voucher (gift certificates)

The loyalty software contains a special module for coupons, where members can get the coupons for shopping online or offline (in email or printed) and then redeem the coupons for points on the website.

Rating of loyalty campaings

A Rating function allows members to rate every campaign and the best campaigns are displayed as first on the list of campaigns. This is similar to eBay rating and gives very good feedback about type of campaigns your users prefer.

Admin center

The Administration/management center is used by the loyalty program provider. Functions in this center allow the provider to see all transactions, user list, payment information as well as the capacity to create new functions and services for users. The software also contains features that allow the ranking and display of the most active, richest or most popular members, etc.

No Responses to “Basic Description”

1. Gowri0.51 on 23-05-2009

   Do we have some evaluation version to test drive the loyalty program software?

   Regards
   Gowri Ganesh

2. John Vanhara12.48 on 25-05-2009

   We will be posting demo link very soon. We are finishing the last touches.

3. Hans Nielsen14.59 on 22-06-2009

   It looks very interesting and I will be looking forward to the demo version as well. When will it be ready?

4. John Vanhara15.21 on 22-06-2009

   Demo is available online here: http://www.eastbiz.net/demo/

5. Paul16.12 on 25-07-2009

   Can the software support multiple business, and each have a different loyalty programme? These businesses are my clients. And I want to set up the loyalty programme for them from one central area.

6. John Vanhara11.38 on 27-07-2009

   You can enter unlimited campaigns for earning or spending points/miles, etc. I guess it could support more businesses as long as you do all administration yourself through one central admin center.

7. Drea20.01 on 03-12-2009

   Do you print out personalized logo cards with barcodes for loyalty cards?

8. John Vanhara7.00 on 12-01-2010

   You can have them printed from many different online printer shops who specialize in printing bar code cards.

9. cosmin4.16 on 01-12-2010

   I was not able to complete a transaction on the VirtueMart demo page. If you can get to the point of transaction confirmation, (considering that you can edit the confirmation page) you can add the HTML code of the earn icon mentioned in the details page of any of our demo „Earn Points“ campaigns and check how it works right in our demo. If you need help with that, contact me directly at mihai@eastbiz.net

10. Janet2.02 on 03-03-2011

    Hi, i am looking for a loyalty programme that I can customize and integrate with my clients website. Does the purchase come with full source code? Is the cost in $US?
    Thanks
    Janet

11. cosmin2.19 on 04-03-2011

    Hi, the purchase does not include the full source code. If you intend to buy the source code as well, it will cost you extra money. And, yes, the cost is in US$

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